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This Employment Ontario service is funded in part by the Government of Canada and the Government of Ontario through the Canada-Ontario Job Fund Agreement.



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This training module was developed by Community Literacy of Ontario, a network of over 100 community-based literacy agencies in Ontario.

You can learn more about CLO via:

Research and Writing

Joyce Bigelow, Kelly Cowdy and Jim Tysick of Connections Adult Learning ( with administrative support from Judith Campbell and Laurie Watson

Revised in 2018 by Vandra McQuarry from Literacy Nipissing

Project Manager

Jette Cosburn


Ontario Ministry of Training Colleges and Universities under Employment Ontario

Copy Editor

Tamara Kaattari

Website/Technical Support/Hosting

Green IT TechTogether

Date of Publication

March 2014 / Revised September 2018

A Word of Appreciation

Thanks to all of the Literacy and Basic Skills programs and practitioners who acted as key informants to the development of the modules.

Special thanks to the five programs that acted as content reviewers and piloted the modules:

  • Gateway Centre for Learning (Midland)
  • Iroquois Falls Adult Learning Centre (Cochrane)
  • Kingston Literacy and Skills (Napanee)
  • Valley Adult Learning Association (Fort Frances)
  • Wellington County Learning Centre (Arthur)


All information and weblinks were accurate at the time of publication.


@Copyright Community Literacy of Ontario


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