apple Acknowledgements


 Logos for Employment Ontario, Government of Ontario and Government of Canada

This Employment Ontario service is funded in part by the Government of Canada and the Government of Ontario through the Canada-Ontario Job Fund Agreement.


Project Host


This training module was developed by Community Literacy of Ontario, a network of over 100 community-based literacy agencies in Ontario.

You can learn more about CLO via:

Research and Writing

Joyce Bigelow, Kelly Cowdy and Jim Tysick of Connections Adult Learning Centres with administrative support from Judith Campbell and Laurie Watson (2014)

Revised in 2018 by Joyce Bigelow and her team from Connections Adult Learning Centres

Project Manager / Content Editor

Jette Cosburn


Ministry of Training, Colleges and Universities under Employment Ontario

Copy Editor

Tamara Kaattari (2014)

Website Design/Technical Support/Hosting

Green IT TechTogether

Date of Publication

March 2014 / Revised May 2018

A Word of Appreciation

Thanks to all of the Literacy and Basic Skills programs and practitioners who acted as key informants to the development of the original modules.

Special thanks to the five programs that acted as content reviewers and piloted the original modules:

  • Gateway Centre for Learning (Midland)
  • Iroquois Falls Adult Learning Centre (Cochrane)
  • Kingston Literacy and Skills (Napanee)
  • Valley Adult Learning Association (Fort Frances)
  • Wellington County Learning Centre (Arthur)


All information and weblinks were accurate at the time of publication.


@Copyright Community Literacy of Ontario


We would love to hear your feedback and ideas on this training module.  Please send us an email to




Print Friendly, PDF & Email