Introduction

The Ministry of Training, Colleges and Universities funded Community Literacy of Ontario to develop this online training module. It looks at Ontario’s Literacy and Basic Skills (LBS) programs’ Follow-Up service requirements, practices and tools. Follow-Up is one of the five services provided by LBS Service Delivery Agencies (along with Information and Referral, Assessment, Learner Plan Development, and Training). As the Follow-Up service also includes activities that take place when the learners are exiting the program, it is often referred to as Exit and Follow-Up.

This module is for practitioners in LBS agencies. Practitioners who are new to the literacy field and to Ontario’s Adult Literacy Curriculum Framework (OALCF) will find a wealth of information and resources in its content. It will also be useful for those more experienced practitioners as a review and as a source of sample tools and resources. In addition to having separate sections for resources and samples, all sections of the module have embedded resources and samples.

In order to consider Follow-Up as a Literacy and Basic Skills delivery service, we need to view it in the context of the Ontario Adult Literacy Curriculum Framework (OALCF). We, therefore, need to have a general understanding of that framework. If you are not already familiar with the OALCF, we recommend that you work through the Service Delivery OALCF module.